HUD Inspector General
US Department of Housing and Urban Development
451 7th Street S.W.,
Washington, DC 20410
(202) 708-1112
On Site Inspection Reports
Have a "Mystery guest" visit the facility on several different night without explaining why
you are there and simply be one of the guest and watch how things work. Complete
the form when you are finished and give it to the party requesting the audit:
Are generally self explanatory questions which require yes or no answer.
Name of Shelter_______________________________
Address_______________________________________
City_________________________State____________
Phone:________________________________________
Wayne Huizenga Family Campus
Broward Partnership for the Homeless, Inc.
920 Northwest 7th Avenue
Fort Lauderdale, FL 33311-7229
954.779.3990
Client Check In Process
A profesional shelter operator should be able to check in clients within
20 minutes of when they arrive and avoid having embarassing themselves by having clients in bed or in line
to get into a bed at 3:30PM
1. Does the community require shelter applicants to clear an NCIC background check for
felony wants and warrants if shelter houses women and children:
YES______NO______
2. Did you check in after 5:30 PM?
YES______NO______
3. Were you asked to produce identification to receive services?
YES______NO______
4. Does The Shelter require clients to be sober to receive
services?
YES______NO______
5. Does The Shelter require you to turn in your, weapons and
realize seizure of medications is a federal offense?
YES______NO______
6. Did shelter provide place for you to store
your gear and provide a receipt and accept legal responsibility for anything which is stolen?
YES______NO______
USDA Programs
Audits of USDA programs found such many
abuses of USDA programs such as identified in Link 1
Link 2 Link 3:
Link 4 Link 5.
So we ask you what is the quality of the food and could a homeless person preform a hard
days work on the meals provided?
1. Is the food fresh and well prepared?
YES______NO______
2. Does the meal avoid having too much starch and sugar or
lacks in vitamin C
YES______NO______
3. Can you perform a hard days work on meals provided?
YES______NO______
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Public Health &
Hygiene Requirements
The National Survey On Social Services
suggested many shelters are unable to pass a simple inspection by the Health Department
for public hygiene:
1. Did shelter offer clean clothing or wash old ones?
YES______NO______
2. Was the dormitory area free of trash and hazards?
YES______NO______
3. Was your bedding clean and free of lice, scabbies, and bed bugs?
YES______NO______
4. Was the shower area clean and free from mold in walls or in shower?
YES______NO______
Security Requirements
1. Our national audit showed occassional
take over of facilities by prison based gangs or
Organized criminal interest- Is the shelter free of
any obvious signs of being taken over?
YES______NO______
2. Is the shelter operated by church or volunteer groups or paid staff
as opposed to being operated by homeless persons?
YES______NO______
3. Does shelter staff avoid becoming abusive with clients or
threatening without provocation?
YES______NO______
4 Is The Shelter
operated with in it's design and capacity and have a good neighbor policy?
YES______NO______
5. Were dangerous animals kept away from where clients are located?
YES______NO______
6. Does the shelter have a working agreement with the community for certain minimum acceptable code of behavior for clients, posted
as list of requirements, and explain details to clients?
YES______NO______
Theft of Mail or Benefits
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National Policy Requirements
The US Congress occassionally creates national policies for communities which receive
federal funds.
1. Does the community a have comprehensive master plan
which requires providers to work together as a team; make referrals; avoid duplication
of services and meet other requirements cited in the Federal Continium of Care Plans?
YES______NO______
2. Were clients offered screening, referrals, or counseling to
other programs which might include employment, Detox, Mental Health etc...
YES______NO______
3. Does the shelter have an employment or job contractor on
the property who provides long term gainful employment?
YES______NO______
4. Will the shelter operator allow you to long enough to
seek employment say 3 months once a year and grant extensions for those having work or make a workable case management referral to
transitional shelter?
YES______NO______
5. Does the shelter make reaonable accomodations for persons with disabilities as required
by the Americans With Disabilities Act:
YES______NO______
Bonus Points/Add 10 Points
Qualification for Transitional Program
If you find that the homeless shelter actually has active and effective transitional program which makes
a committment to return clients to society you should add between 10 points to the total score
HUD Inspector General
US Department of Housing and Urban Development
451 7th Street S.W.,
Washington, DC 20410
(202) 708-1112
Scoring Report
SCORING: Add 4 points for each yes answer and if excellent in a given category add 5 bonus points.
If a problem is extremely serious or life threatening deduct 5 points:
Total Points:_________________________________
Name of Mystery Guest:________________________
Address;______________________________________
City________________State___________Zip_______
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